Have a question about a quote, pickup, or payment? We are here to help. Reach the SellGadgets support team using the details below, and we will get back to you quickly.
Email us
The fastest way to reach us is by email at support@sellgadgets.in. Write to us in English or Hindi, whichever you prefer.
To help us respond faster, please include your order or reference number (if you already have one), the device you are selling, and a short description of your question. If it relates to a pickup or payment, mention the contact number and pincode on your booking as well.
You can also attach screenshots, for example of your quote or a payment confirmation, so we can look into your issue without back-and-forth.
What you can contact us about
Quotes: questions about how your quote was calculated, the condition options you selected, or re-checking a quote before you confirm a pickup.
Pickups: scheduling, rescheduling, or cancelling a free doorstep pickup, checking pickup timing, or coverage for your pincode.
Payments: confirming your instant UPI payment, updating your UPI ID or bank details, or following up if a payment has not reached you.
Order status: tracking where your order stands, from quote to pickup to final payment.
General help: anything else about selling your used phone, laptop, or tablet through SellGadgets. Please note SellGadgets is a sell-only service, so we do not buy back, sell, or offer refurbished devices to customers.
Our locked-price promise
SellGadgets works on an honest, locked-price basis. The quote you confirm is the price we pay, with no surprise deductions added at the time of pickup.
If you feel a deduction was applied that was not part of your confirmed quote, please email support@sellgadgets.in with your order number and details. We will review it and make it right.
When to expect a reply
We aim to reply to all support emails within one to two business days. Business days are Monday to Saturday, excluding public holidays.
For time-sensitive matters, such as a pickup scheduled for the same day or the next day, please mention this clearly in your subject line so we can prioritise it.
These response times are targets, not guarantees, and may be longer during busy periods or festival seasons.
Partnerships and business enquiries
For business proposals, bulk or corporate device selling, media queries, or partnership opportunities, please email support@sellgadgets.in with "Partnership" in the subject line, and we will route your message to the right team.
A dedicated partnerships contact will be published here before launch.
Registered office
The best way to reach us is by email at support@sellgadgets.in — our team handles all quote, pickup, and payment queries there.
Registered office: 1, Shop 3, 11th Cross, ITPL Main Rd, above Laddoss, Kundalahalli Colony, Bengaluru, Karnataka 560037.
SellGadgets is operated by NextGen Gadgets (GSTIN 29BCWPG1044D2ZL).
Frequently asked questions
These answers cover the questions we are asked most often.
How do I check the status of my order?
Email support@sellgadgets.in with your order or reference number and the contact number on your booking, and we will share your current status.
We will tell you where your order stands, whether that is quote confirmed, pickup scheduled, device collected, or payment completed.