These terms govern your use of SellGadgets to sell a used phone, laptop, or tablet. By requesting a quote or booking a pickup, you agree to them, so please read them before you sell.
About SellGadgets and these terms
SellGadgets is a sell-only device-buyback service operated in India by NextGen Gadgets ("the Company"). We buy used phones, laptops, and tablets from you. We do not sell devices, and we do not offer refurbished or resale products through this service.
These Terms & Conditions form a binding agreement between you and the Company. They apply every time you get a quote, book a pickup, or complete a sale with us. If you do not agree with them, please do not use the service.
In these terms, "you" and "your" mean the person selling a device; "we", "us", "our", and "the Company" mean NextGen Gadgets, the entity operating SellGadgets. Words like "device" mean the phone, laptop, or tablet you offer to sell.
You should read these terms together with our Privacy Policy, which explains how we handle your personal data.
Eligibility and who can sell
To sell a device to us, you must be at least 18 years old and legally able to enter into a contract under Indian law. If you are under 18, a parent or legal guardian must complete the sale on your behalf.
You must be a resident of India with a delivery address in a pincode where we offer doorstep pickup. Service availability varies by location and may change without notice.
You must be the lawful owner of the device, or be formally authorised by the owner to sell it. We may ask you to confirm this before or during pickup.
To receive payment, you must have a working UPI ID or bank account in India in your own name, or in the name of the person authorised to receive payment for the sale.
Quotes, the condition questionnaire, and price validity
When you request a quote, we ask you a set of questions about the device, such as its model, storage, age, working condition, screen and body condition, and whether accessories are included. The quote we show is generated from the answers you give.
The quote is a conditional, locked price. It is valid only if the device you hand over at pickup matches the condition you described in the questionnaire, and if all ownership and eligibility conditions in these terms are met.
Each quote's locked price is valid for 24 hours from when it is generated. If that period lapses, the price may change and you may need to request a fresh quote, because resale values move over time.
You are responsible for the accuracy of the answers you give. Please answer honestly and check details like the model and storage before you submit, so the price you are quoted is the price we can honour. Deliberately misdescribing a device may lead us to revise the offer or cancel the pickup.
A quote is an invitation for you to sell at that price. A binding sale is formed only when our agent verifies the device at pickup and you accept the final confirmed price.
Doorstep pickup, verification, and revised offers
Doorstep pickup is free. We will schedule a pickup at your address at a mutually convenient time. Please keep the device charged, remove any screen lock, sign out of all accounts (for example, Google, Apple ID, or Mi account), and back up and erase your personal data before the agent arrives.
At pickup, our agent verifies the device against the condition you described. If everything matches, we lock the price you were quoted with no surprise deductions, and pay you as set out below.
If the device's actual condition differs from what you described, or if the model, storage, or working status is different, the agent may make a revised offer that reflects the true condition. You are free to accept the revised offer or decline it and keep your device, at no cost to you.
We may decline to buy a device at pickup if it cannot be verified, appears to be reported lost, stolen, or blocked, is activation-locked, has an active EMI or lien, or does not meet the basic eligibility conditions in these terms. In such cases no sale takes place and we return the device to you.
The honest "locked price" promise means that when the device matches your description and passes verification, we will not reduce the agreed price at pickup for reasons within that description.
Ownership warranty and your responsibilities
By selling a device to us, you confirm and warrant that you are the lawful owner or are authorised by the owner to sell it, and that you have full right to transfer ownership to us.
You confirm that the device is not stolen, not reported lost, not blacklisted or IMEI-blocked, not subject to any active loan, EMI, lien, or third-party claim, and not activation-locked to any account you do not control.
You are responsible for removing all your personal data and disabling all activation locks and account links before handing over the device. Once the sale is complete, ownership passes to us and we are not responsible for any data left on the device.
If any of these confirmations turns out to be untrue, you agree that we may cancel the sale, and that you are responsible for the consequences, including reversing any payment already made and cooperating with lawful authorities where required. Selling a device you do not own or that is stolen or blocked may be a criminal offence.
Payment terms
When you accept the final confirmed price at pickup, we pay you the agreed amount, normally instantly by UPI, or by another method we make available such as a bank transfer to your account.
You are responsible for giving us correct payment details. We are not liable for delays or losses caused by incorrect UPI IDs or bank account details that you provide.
Payment timing may occasionally be affected by banking or UPI network issues outside our control. If an instant transfer fails, we will work with you to complete payment through an alternative method.
The price is the full amount payable to you for the device. We do not charge you for pickup or for generating a quote. Any tax obligations arising on your side from the sale are your responsibility.
Cancellation and finality of sale
You may cancel before pickup at any time at no cost, either through your account or by contacting support. There is no charge for a cancelled or missed pickup.
At pickup, if you do not accept the confirmed price, simply decline and keep your device. No sale takes place and nothing is owed by either side.
Once you accept the final price, hand over the device, and receive payment, the sale is complete and final. Because ownership and often the resale process begin immediately, sales generally cannot be reversed after this point.
We may cancel or refuse a transaction if we reasonably suspect fraud, misrepresentation, or a breach of these terms, or if the ownership and eligibility conditions are not met.
Limitation of liability, indemnity, changes, and governing law
To the maximum extent permitted by law, the Company is not liable for any indirect, incidental, or consequential loss arising from your use of the service, including any loss of data left on a device you hand over. Nothing in these terms limits any liability that cannot be excluded under Indian law, including the Consumer Protection Act, 2019.
Where our liability is not otherwise excluded, our total liability in connection with any single transaction will not exceed the price payable for the device in that transaction.
You agree to indemnify and hold the Company harmless from any claim, loss, or expense arising from your breach of these terms or your warranties, including any claim that a device you sold was stolen, blocked, or not lawfully yours to sell.
We may update these terms from time to time. The current version will always be available on our website, and continuing to use the service after an update means you accept the revised terms. We will apply the terms that were in effect at the time of your transaction.
These terms are governed by the laws of India, and, subject to the dispute resolution process below, the courts at Bengaluru, Karnataka will have jurisdiction over any dispute.
If you have a concern, please first contact us at support@sellgadgets.in so we can try to resolve it quickly and fairly. If it cannot be resolved informally, the dispute may be referred to the appropriate courts at Bengaluru. Our registered office is at 1, Shop 3, 11th Cross, ITPL Main Rd, above Laddoss, Kundalahalli Colony, Bengaluru, Karnataka 560037 (GSTIN 29BCWPG1044D2ZL).