Selling your old phone, laptop, or tablet with SellGadgets takes four simple steps: get an instant quote, book a free doorstep pickup, let our agent verify the device, and get paid on the spot via UPI. Here is exactly how it works and how to prepare.
Step 1: Get an instant quote
Start by telling us what you want to sell. Choose your device type (phone, laptop, or tablet), then select the brand, model, and storage variant so we can match it to the right price.
Next, answer a few simple condition questions. We ask about things like the screen (any cracks, dead pixels, or display lines), the body (dents or deep scratches), whether the touchscreen and buttons work, battery health, and whether the device switches on and functions normally. For phones, we also ask if the original charger and box are available.
Based on your answers, SellGadgets shows you an instant quote on screen. This is a real, condition-based price, not a rough estimate. The more accurately you describe the device, the more likely your on-the-spot verification will match the quote you were shown.
If you are happy with the quote, you move ahead to book a pickup. There is no obligation to sell, and getting a quote is free.
Step 2: Book a free doorstep pickup
Once you accept a quote, enter your pickup address and pincode and choose a date and time slot that suits you. Doorstep pickup is free across the areas we currently service.
You will be asked for a contact number and email so we can confirm the booking and share updates. Please keep the number reachable on the day of pickup, as our agent may call before arriving.
You will receive a booking confirmation and a reference for your order. If you need to reschedule or cancel, you can do so before the agent arrives at no cost.
Pickup availability depends on your pincode. If we do not yet service your area, we will let you know at this stage before you book.
Step 3: Our agent verifies the device at your door
On the scheduled day, our verification agent visits your address. Before handing over the device, keep it charged and ready, and complete the preparation steps described below (back up, sign out of accounts, remove the SIM and memory card, and turn off any activation lock).
The agent inspects the device against the condition you selected while getting your quote. This includes a physical check of the screen and body and a functional check that the device powers on, the touch and buttons respond, and there are no locks or active accounts blocking a factory-reset device.
The agent will also verify basic ownership details as required, so please keep a valid government-issued photo ID handy. This helps us confirm the device is yours to sell and complies with our checks.
If everything matches what you selected, the locked quote is confirmed and payment is released. If the verified condition differs, the agent will explain the difference and show you a revised price before anything is finalised (see the section on condition mismatches below).
Step 4: Get paid instantly via UPI
Once you accept the confirmed price and hand over the device, payment is initiated instantly to your UPI ID. Please have your correct UPI ID (or linked mobile number) ready so there are no delays.
You will receive a confirmation of the amount transferred. In the rare case a bank or UPI network delay occurs on the payment provider's side, the transfer completes as soon as the network clears, and our support team can help you track it.
For higher-value devices or specific cases, alternative payout methods such as bank transfer may be offered. Any such option will be communicated to you clearly at the time of pickup.
You are free to decline and keep your device at any point before the payment is completed and the device is handed over.
How to prepare your device before pickup
Taking a few minutes to prepare your device protects your data and helps the verification go smoothly. Once the device leaves your hands, we cannot recover anything left on it, so please complete these steps yourself before the agent arrives.
Back up your data. Save your photos, contacts, messages, and files to cloud storage or another device. This is the last chance to keep anything stored on the device.
Sign out of all accounts. Log out of your Google, Apple, Samsung, Microsoft, and any other accounts, along with apps that store personal or payment information.
Turn off activation locks. On iPhone and iPad, turn off Find My and sign out of iCloud to disable Activation Lock. On Android, remove your Google account to clear Factory Reset Protection. On Mac, turn off Find My and sign out of your Apple account. A device that still has an active lock cannot be accepted until it is removed, because it stays tied to your account.
Remove your SIM and memory card. Take out the SIM card and any microSD card, as these are not part of the sale.
Do a factory reset. After backing up and signing out, perform a factory reset to erase your personal data. If you are unsure how, our agent can guide you at the doorstep, but signing out of accounts and turning off locks should be done by you.
Keep accessories ready if they affect the quote. If your quote assumed the original charger, box, or other accessories, keep them ready to hand over so the price is not affected.
What happens if the verified condition is different
Your quote is based on the condition details you select. Occasionally, the device our agent inspects does not match those details. For example, a screen described as flawless may have a hairline crack, the battery health may be lower than stated, or a functional issue may show up that was not selected.
When this happens, the agent will point out the specific difference and generate a revised quote that reflects the actual verified condition. The revised price uses the same condition-based logic as your original quote, so a small difference in condition leads to a proportionate change in price, not an arbitrary cut.
You are never obligated to accept a revised price. If you do not agree, you can decline the sale on the spot and keep your device at no cost. Nothing is deducted and no fee is charged for a cancelled pickup.
This is different from a surprise deduction. We do not quietly reduce the amount at payment time. Any change to the price is shown to you and explained before you decide whether to go ahead.
Why your price is locked
The SellGadgets promise is an honest, locked price. The quote you accept is the price you get paid, as long as the device's actual condition matches the condition you selected when getting the quote.
"Locked" means we do not apply hidden charges, last-minute handling fees, or unexplained deductions at pickup. If the device is as described, the number on your quote is the number that reaches your UPI.
The only reason the final amount can change is a genuine difference between the selected condition and the verified condition, and even then, the revised price is shown and explained to you before you accept it. You always see the final amount before you hand over the device.
This keeps the process transparent: describe the device accurately, and there are no surprises at your door.
Frequently asked questions
Does SellGadgets also sell phones or refurbished devices? No. SellGadgets is a sell-only service. We buy used phones, laptops, and tablets from you; we do not sell devices, and we do not offer buying or refurbished sales through this service.
Is getting a quote free? Yes. Getting a quote and booking a pickup are free, and doorstep pickup in our service areas is free. You only proceed if you are happy with the price.
What documents do I need at pickup? Please keep a valid government-issued photo ID ready. Our agent may verify ownership details as part of our standard checks before completing the purchase.
When will I receive payment? Payment is initiated instantly via UPI once you accept the confirmed price and hand over the device. UPI transfers usually reflect within moments, subject to your bank and the UPI network.
What if I change my mind? You can cancel or reschedule a pickup before the agent arrives at no cost, and you can decline the sale at the doorstep any time before the device is handed over and payment is completed.
What if I did not reset my device or turn off the activation lock? Our agent can guide you at the doorstep, but a device with an active account lock cannot be accepted until the lock is removed, since it stays linked to your account. We recommend completing the preparation steps in advance to avoid delays.
Which areas do you cover? Pickup availability depends on your pincode. If your area is not yet serviced, we will let you know before you book so you are not left waiting.
How do I contact support? You can reach our support team by email at support@sellgadgets.in. SellGadgets is operated by NextGen Gadgets (GSTIN 29BCWPG1044D2ZL), registered at 1, Shop 3, 11th Cross, ITPL Main Rd, above Laddoss, Kundalahalli Colony, Bengaluru, Karnataka 560037.